Question 1

Are your iPhones original and PTA approved?

Accepted Answer

Yes. Every iPhone we sell is 100% original, sourced from verified channels, and passes our 100-point inspection. We clearly label each device as PTA Approved, Non-PTA, or Factory Unlocked so you know exactly what you're buying.

Question 2

What does PTA approved mean?

Accepted Answer

PTA (Pakistan Telecommunication Authority) approved iPhones work with local SIM cards indefinitely without restrictions. Non-PTA devices work on Wi-Fi and require PTA registration to use a SIM beyond 60 days.

Question 3

Do you offer warranty?

Accepted Answer

Yes. New sealed devices carry a 1-year Apple warranty. Pre-owned iPhones come with a 3 to 6 month store warranty depending on condition. All accessories carry a 6-month warranty.

Question 4

How does the trade-in program work?

Accepted Answer

Get an instant quote in 60 seconds using our trade-in calculator. We inspect your device on pickup or in-store, and apply the value to your new purchase or pay you in cash.

Question 5

Do you deliver across Pakistan?

Accepted Answer

Yes. We deliver to all major cities within 24-48 hours via our courier partners. Cash on Delivery is available nationwide. Free delivery on orders above PKR 50,000.

Question 6

Can I pay in installments?

Accepted Answer

Yes. We offer 3, 6, and 12 month installment plans through major Pakistani banks and our in-house EMI program. Get approved in minutes.

Question 7

What payment methods do you accept?

Accepted Answer

Cash on Delivery, bank transfer, JazzCash, EasyPaisa, debit/credit cards, and bank installments (HBL, UBL, MCB, Meezan, and more).

Question 8

What is your return policy?

Accepted Answer

7-day return window for any change of mind. 30-day replacement for verified manufacturing defects. Original packaging and accessories must be returned.

Frequently asked questions